01 · Engage
Respond to routine inquiries on enabled channels, including outside office hours.
SMILEVOLVE SOFTWARE / CONVERSATIONS AI
Every patient inquiry deserves a timely response.
Conversations AI connects web chat, supported messaging channels and, with Premium, AI-powered phone answering—helping orthodontic and oral surgery teams capture inquiries, coordinate follow-up and support consultation scheduling.
Conversations AI is an individual software program available through eligible Smilevolve software packages. Features vary by edition, configuration, region and usage allowance.
HOW IT WORKS
From first message to front-desk follow-through.
02 · Capture
Collect contact information and consultation interests without asking for sensitive clinical details.
03 · Coordinate
Review conversation history, route inquiries to staff and assist with calendar booking when connected.
PRODUCT CAPABILITIES
One conversation workspace. Multiple ways to connect.
(2).png)
.png)
Product interface examples supplied for illustration. Some examples feature non-dental businesses; channel availability and booking depend on integrations and setup.
EDITION GUIDE
Choose the right capabilities for your practice.
Standard
AI web chat, lead capture and appointment booking through chat, plus supported WhatsApp, Facebook, Instagram and email AI responses and custom capabilities.
Pro
Everything in Standard, plus AI SMS with a local number in the US and Canada, missed-call text-back and AI responses to SMS campaigns.
Premium
Everything in Pro, plus AI phone answering, voice-based lead capture and appointment booking, and customizable AI voice.
Vendor documentation lists Standard as internationally available and Pro/Premium in the US and Canada. Premium documentation describes credits for roughly 300 AI voice minutes per month, subject to call limits and changing credit/overage terms. Confirm current allowances before enrollment. Smilevolve Complete includes Conversations AI Premium; other editions or standalone configurations require a separate eligibility and package review.
FOR DENTAL SPECIALISTS
Support your team without replacing clinical judgment.
A prospective orthodontic patient may ask about consultation availability after hours. Conversations AI can gather basic contact details and help initiate a booking workflow, while practice staff handle clinical questions, insurance decisions and treatment recommendations.
Designed for a connected platform
- AI Receptionist — the voice and automated-response use case
- CRM & Communications — contact records and team follow-up
- Marketing Automation — subsequent nurture workflows
Explore Conversations AI within Smilevolve.
Compare software memberships or request a demonstration of supported messaging and AI receptionist capabilities.
Do not submit protected health information through marketing channels unless appropriate safeguards, permissions and agreements are established. AI is not an emergency or clinical triage service.