Monitor and respond
Manage Google and Facebook reviews, display feedback through a review widget, and track sentiment.
SMILEVOLVE PLATFORM / REPUTATION MANAGEMENT
Dental Reputation Management Software.
Make online feedback easier to monitor and manage while maintaining a consistent, professional practice presence.
PRODUCT WALKTHROUGH
Reputation management product overview video
Video content overview (not a verbatim transcript): Reputation management overview: see how Smilevolve organizes online reviews and reputation workflows. The page below explains monitoring, response workflows and visibility. Captions and a verified transcript are not yet available.
Product demonstration. Interface and available features may vary by subscription.
REPUTATION AI · PRODUCT EXPERIENCE
Turn feedback into a stronger practice reputation.
Monitor public reviews, understand sentiment and manage responses from one connected workspace. The examples below illustrate vendor product capabilities, not actual Smilevolve customer results.
THREE LEVELS OF REPUTATION MANAGEMENT
Start with visibility. Add intelligence and automation as you grow.
Understand and improve
Add AI-assisted response drafts requiring manual publishing, reports, response templates, competitor monitoring and online mentions.
Automate with control
Add configurable AI Reputation Specialist responses, NPS surveys, review requests and conversational feedback insights. Automation requires eligible connections and configuration.
Available features, SMS charges, third-party integrations and review-site coverage depend on subscription, location and configuration. Review requests should be neutral and sent in compliance with platform policies and applicable consent requirements.
COMPARE MEMBERSHIPSBUILT FOR SPECIALIST PRACTICES
Protect trust at every patient touchpoint.
Request feedback appropriately
Invite patients to share genuine experiences without incentives, selective solicitation or pressure for positive ratings.
Respond professionally
Use carefully reviewed templates and AI assistance; avoid confirming patient relationships or discussing treatment publicly.
Learn from patterns
Identify recurring service themes and follow-up opportunities without treating public reviews as clinical records.
THE CHALLENGE
Designed for the way dental specialists work.
Reviews across multiple locations and platforms can be time-consuming to monitor and respond to.
WHAT IT HELPS YOU DO
- Review monitoring and notification workflows
- AI-assisted draft responses with staff oversight
- Reputation reporting and feedback visibility
IN PRACTICE
A practical specialty dental workflow.
ILLUSTRATIVE WORKFLOW
An orthodontic practice reviews incoming feedback in one workspace and prepares a professional response for staff approval.
Example only. Actual capabilities depend on configuration, connected channels and staff review. Do not enter patient health information into marketing tools unless appropriate privacy safeguards and agreements are in place.
PACKAGE FIT
Find the right configuration.
Essential, Growth and Complete; platform connections may vary.
VIEW PACKAGESWORKS ALONGSIDE
Local SEO & Listings
Connect related marketing capabilities to build a more consistent practice growth workflow.
Explore Local SEO & Listings →See how Reputation Management fits your practice.
Explore Smilevolve packages or discuss your goals with our team.
PRACTICAL IMPLEMENTATION
How reputation management supports a specialist practice
Review monitoring and response workflows can support a consistent public presence. Use authentic feedback, respect patient privacy and avoid disclosing treatment details in public responses.
Capabilities and channels depend on the selected package, configuration and third-party services. Confirm availability, consent requirements and responsibilities before enabling a workflow.
See local SEO and listings, orthodontic marketing, oral surgery marketing and platform packages.
Reputation AI Pro, Premium and Dentrix connectivity
Growth includes Reputation AI Pro with AI-assisted responses and reputation reporting. Complete includes Reputation AI Premium with automated review-request integration capabilities and NPS. Dentrix is supported as an integration option; the precise connection and automated workflow require practice-specific validation. The practice’s Dentrix edition, integration setup, licensing, authorization and patient-data protections must be verified before activation. Essential includes basic Reputation AI rather than Reputation Management Pro.
Compare membership featuresDENTRIX-CONNECTED REVIEWS
Understand eligible automated review requests.
Explore Dentrix integration eligibility, Reputation AI Premium and the practice authorization needed to activate automated review-request workflows.
DENTRIX INTEGRATION