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Submitting a consultation request or viewing this website does not create a purchase or payment obligation.
Contract terms control
Refund eligibility for platform subscriptions, onboarding, managed services, advertising spend, and third-party usage charges depends on the applicable signed order, service agreement, and mandatory consumer or commercial law. No blanket nonrefundable or guaranteed-refund rule is established by this page.
Before purchase
A paid order should disclose pricing, billing frequency, initial term, renewal terms, cancellation procedure, any setup charges, third-party costs, and applicable refund conditions before authorization. The development website is not currently an active checkout.
Requesting a review
If you believe you were billed incorrectly or seek a refund, email hello@smilevolve.com with your business name, relevant invoice or order reference, charge date, amount, and explanation. Do not send payment card numbers or patient data.
Review and resolution
Smilevolve should review the signed terms, service delivery, and applicable law before deciding whether a credit, adjustment, or refund is due. Approved refunds, if any, will be processed through an appropriate payment method, with timing dependent on the payment provider.
Advertising and third-party charges
Advertising budgets and external vendor fees may be charged or committed separately. Their treatment must be stated in the signed agreement and may depend on the third party’s own policies.
Cancellation is not necessarily a refund
Ending future services does not automatically reverse prior valid charges or committed costs. Any legally required cancellation or refund rights remain unaffected.
Questions? hello@smilevolve.com