Business communications
When you submit an inquiry or engage Smilevolve, you may receive emails needed to respond to your request, discuss a proposal, deliver account or service notices, or address billing and security matters as applicable.
Electronic records and notices
Where permitted by law and agreed in an applicable service agreement, certain business notices and records may be delivered electronically. Any legally required consent, delivery method, or right to paper records will be addressed in the relevant transaction.
Promotional messages
Promotional email campaigns are distinct from essential service communications. Smilevolve should send them only when permitted under applicable law and provide a functioning unsubscribe method where required. Unsubscribing from marketing does not necessarily stop essential transactional notices.
Accuracy and delivery
You are responsible for providing a current business email address. Delivery can be affected by spam filters, mail systems, and third-party networks. A website form submission alone does not guarantee email delivery or a confirmed appointment.
Sensitive information
Do not include patient records, health details, passwords, or payment card data in ordinary email or public website forms. Use approved secure channels when sensitive information is necessary under a separate agreement.
Preferences and questions
To update communication preferences or raise an issue, contact hello@smilevolve.com. Where a message includes an unsubscribe link, use it for promotional communications.
Questions? hello@smilevolve.com